If Something Can Go Wrong, It Will
Posted by Nancy J. Cohen on November 24, 2014
Our kids don’t often get time off from work to come home for Thanksgiving. This year, we are looking forward to having them here for a home cooked meal. Eagerly awaiting their visit, we decided to get a new Samsung stainless steel, French door refrigerator. Our beige one was years old and didn’t even have a water filter. A new one would be healthier with filtered water and would match the other appliances we have already replaced.
The delivery was scheduled for last Saturday, while I was at a bridal shower with my cousins.
We had a great time, and I drove home anticipating seeing our beautiful new Samsung refrigerator, assuming all had gone well with my husband in charge.
And here’s where things went afoul. He said the freezer temperature, set at 0 degrees, wasn’t dropping. It was staying steady around 68. Bad news.
By now it was dark out. I snatched the phone and called customer service for the Best Buy extended warranty. After ascertaining the appliance wasn’t in demo mode (where it lights up for store display but the cooling apparatus doesn’t work), the agent scheduled service for Tuesday morning.
Tuesday! This was an emergency. A brand new appliance wasn’t working properly, and it’s before a holiday. I have not bought a turkey for Thanksgiving yet. I dare not buy one until this problem is diagnosed. I have to tell you that we were disappointed in this delayed response.
The green beans that were in the freezer defrosted and I tossed them out. Regarding all the appetizers I’d planned to serve our kids, we have cooked them and are eating them as we go–mini quiches, spinach and cheese stuffed mushrooms, parmesan potatoes and more. Thankfully, I hadn’t kept any large meat packages in the freezer.
As for Thanksgiving, I’m afraid to get a turkey until the serviceman gives his verdict. I also want him to check the refrigeration unit to make sure that part is adequately cooling. I stuck a couple of wine bottles in there and they got cold, so hopefully that section is okay. Still, if we need a replacement, who knows when they’ll schedule it to arrive. After installation, it takes 24 hours for the appliance to get up to speed. I think I’d wait until after Thanksgiving so we don’t lose the stuff in the top section.
So after he tells me what’s what on Tuesday, I will either buy a fresh turkey, if any are left, or an already cooked turkey breast. We are fortunate to have one of those mini refrigerators in our laundry room, crammed with all our perishables from the old fridge. I could possibly make room for the poultry but not much else. As for the green bean casserole, I’ll get the beans from Winn Dixie on Thursday morning if available. I have the sweet potato ingredients and can make that from scratch on Thursday too. But then, where to put the leftovers?
We are unsettled by this disruption to our routine, not like after a hurricane when you might expect a power failure. You don’t expect a new machine to have a major failure. The Best Buy warranty service should have sent someone out immediately this morning instead of making us wait. Keep watch here, and I’ll let you know the outcome in the Comments section.
Hey, I can count this as one of my holiday disasters. The only other time something bad happened was when the dog ate my broccoli cheese casserole prior to a family gathering.
We’ll eat out if we have to for the rest of the weekend. Being together is what matters.
I hope YOUR Thanksgiving is a joyous one! And I thank each and every one of you for following my blog and supporting my work.